Tourism facility management includes a range of services that aim to improve the visitor experience and ensure the efficient operation of facilities. The main services are:
- Reservations and Accommodations: Organizing reservations for rooms and suites and providing reception services.
- Food and Beverage Management: Providing a variety of options for restaurants and bars, and ensuring food quality.
- Organizing recreational activities: providing tours, sports activities, and cultural events for visitors.
- Customer Service: Providing support, answering guest inquiries, and resolving problems.
- Facility Management: Maintaining and organizing public facilities such as swimming pools, gyms, and gardens.
- Marketing and Promotion: Develop marketing strategies to attract visitors and promote the facility through the media.
- Budget Management: Monitoring expenses and revenues to ensure the sustainability of the facility.
- Training and development: Training employees to provide customer service and improve service quality.
- Safety and Security Management: Ensuring the safety of visitors by implementing security and safety procedures.
- Communicate with suppliers: Coordinate with suppliers to secure necessary supplies and services.